Contact
How can we help?
Most questions are already answered in the API reference, on the pricing page or in the FAQs. Start there. If they do not cover it, email support.
Start here
API reference
The endpoint, the Brand object, the response headers and how authentication works.
Read the reference
Error codes
A 402, 424, 429 or 504 in your logs? All eight error codes are listed with what each one means.
See the error codes
Pricing and credits
What a credit buys, what counts as a call, and how buying more works. Errors and timeouts are free.
See pricing
Frequently asked questions
What the API returns, what happens when a site blocks us, and what happens when a fetch takes too long.
Read the FAQs
Comparing brand APIs?
How we compare with Brandfetch and the old Clearbit Logo API, including when another API is the better choice.
Read the comparisons
Your account
Once you are signed in, your keys are on API keys and your credit balance is on Billing.
Still need help?
Support email
Messages go to our support inbox. To help us look into it without a back-and-forth, include what you can of:
- The domain you asked for.
- The X-Fetch-Id header from the response. Every /v1 response carries one.
- The HTTP status and the error code, if you got one.
- The email address on your account.
Never send your API key. We will not ask for it.
Email support